By : Rasha Hagag
The Egyptian Holding Company for Airports and Air Navigation (EHCAAN) has launched the first interactive virtual assistant powered by artificial intelligence in Egyptian airports, named “Maryam,” in cooperation with Orange Egypt.
The launch event was attended by Eng. Aiman Arab, Chairman of the Egyptian Holding Company for Airports and Air Navigation, Mr. Hisham Mahran, CEO and Managing Director of Orange Egypt, and Mr. Magdy Ishak, Chairman of Cairo Airport Company. The event took place at Cairo International Airport. This milestone initiative is part of EHCAAN’s comprehensive program to modernize the passenger experiences and enhance digital services across Egyptian airports.
Through modern smart interactive devices (SID) distributed throughout the airport, passengers and visitors will be able to receive instant answers to any inquiries related to flight information and schedules, travel and arrival procedures, locations of facilities and services inside the airport, as well as information on transportation, taxis and limousines, directions, and nearby tourist areas.
The introduction of “Ask Maryam” is part of EHCAAN’s integrated digital transformation strategy, which aims to deliver a new generation of smart airport solutions. This initiative aligns with Egypt’s national digital transformation agenda and reinforces Cairo International Airport’s position as a leading regional airport that meets global service standards.
Eng. Aiman Arab, Chairman of the Egyptian Holding Company for Airports and Air Navigation (EHCAAN), stated, “The launch of ‘Ask Maryam’ at Cairo International Airport is a milestone in our journey toward full digital transformation.” .
Mr. Hesham Mahran, CEO and Managing Director of Orange Egypt, said, “Orange Egypt is pleased to be a strategic partner for the ‘Ask Maryam’ project at Cairo International Airport, supporting the efforts of the Egyptian government and EHCAAN to enhance the travel experience at one of the most vital airports in the region.”
He added, “Through this partnership, we aim to reinforce Cairo Airport’s position as a modern regional hub that meets global standards in service quality and reflects Orange Egypt’s commitment to delivering state-of-the-art technological solutions.”
